Privacy Policy

At DELEMATE™, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website, services, and digital assets.

By using our services or accessing our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Personal Information

When you fill out a form, schedule a consultation, or engage with our services, we may collect:

• Full name

• Email address

• Phone number

• Company name

• Job title

• Billing and payment details

Any other information you voluntarily provide

b. Non-Personal Information

When you visit our website, we may collect:

• IP address

• Browser type

• Device information

• Website activity (e.g. pages visited, time spent)

This information is collected via cookies and similar technologies to improve user experience and website performance.

2. How We Use Your Information

We use your information to:

• Deliver and manage our services

• Respond to inquiries and provide customer support

• Send updates, promotions, or relevant business content

• Process payments and manage transactions

• Improve our website, offerings, and user experience

• Comply with legal obligations

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties.

We may share information with trusted partners and service providers who assist us in operating our business, such as:

• Payment processors

• Email marketing platforms

• CRM or scheduling tools

• Legal or accounting professionals

These partners are obligated to keep your data confidential and use it only as necessary to provide services on our behalf.

4. Data Retention

We retain your personal information for as long as necessary to:

• Provide services

• Meet legal or contractual obligations

• Resolve disputes

• Enforce our agreements

You may request deletion of your personal information at any time by contacting us.

5. Your Rights and Choices

You have the right to:

• Access, update, or correct your personal information

• Request deletion of your data

• Opt out of marketing emails (via the unsubscribe link)

• Withdraw consent (where applicable)

To exercise these rights, please contact us at [email protected].

6. Data Security

We use administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, or misuse.

However, no system can guarantee 100% security. You are responsible for maintaining the confidentiality of any login credentials or access to your accounts.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites.

We recommend reviewing their privacy policies before sharing any personal information.

8. Children's Privacy

Our services are intended for business use and not directed toward children under the age of 13. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on our website with a revised effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

DELEMATE™ Operations Support

Email: [email protected]

Address: 100 Hay Street 7th Floor, Fayetteville NC 28301

Phone: +1 910-994-6725

Copyright © 2025 DELEMATE™. All Rights Reserved.